Foreword
In conformity with DL nº 24/2014, from February, 14 and in Law nº 94/96, from July, 31, by the present document we establish the term and conditions to watch on the use of the website www.truecoach.xyz, and also on the purchase process and commercialized products available.
The present commercial conditions are an agreement between Nuno José Fernandes Dias – located – at R. Com. João Pereira de Magalhães, 1075, 1º Dto –4815-400, Vizela – Portugal, with the VAT 263 942 740, and any user of this website.
1 – Contract regulation
The present contract represents the current commercial conditions, except if these were changed previously by a writing document signed by both parts.
2 – Orders
All orders must be confirmed first by email. All commercial transactions are made under the terms and conditions listed here.
3 – Prices
Product prices are the ones presented at this time on the website. True Coach (TC) claims equally the right, at all time, to change or modify the prices and payment methods.
4 – Shipping
Current prices are automatically calculated at the Checkout, depending on the area added on the shipping address. All the available shipping options will be presented at the Checkout.
5 – Customer Rights
When the client is a singular person and the purchase was made via web, it’s in his right to apply the Solving Contracts law, where a window of 14 days after receiving the goods could be used to exchange or return the goods. Client has the right to present any complain in an 08 working days period. The present rights must always be activated by email, within the period mention previously.
6 – Unpredictable events
Seller would not be responsible for any fault or delay in case of any unfortunate event, such as, bankruptcy, facility destruction, wars, fires, earthquakes, explosions, floods, strikes, lockouts, pandemics, public authority restrictions, telecommunication fails, electricity cutouts or any unavailability of products, services and materials by import issues or any other contingency out of his control right.
7 – Guarantee
TC will always ship good in perfect conditions.
TC is responsible for any lack of conformity within 2 years after delivery. After the first 12 months upon delivery, is up to the client to prove that the issue existed at the time of the delivery.
TC responsibility in terms of faulty products, stays limited to the replacement of the same. Only if a lack of conformity manifests in 30 days period after delivery, client has the right to apply the Solving Contract law.
At any situation, it can not be demanded any reimbursement nor any compensation from the seller.
8 – Descriptives
Weight, dimensions, capacity, values, prices and any other constant changing elements, advertising, are all applied has an indicator, seller are not obligated to precise these.
9 – Invoice
All invoices are made under Nuno José Fernandes Dias – located – at R. Com. João Pereira de Magalhães, 1075, 1º Dto –4815-400, Vizela – Portugal.
10 – Returns
All delivered custom products, can not be exchanged, returns can be agreed by email, at the seller goodwill.
13 – Product wear
Client has to ensure at all moments the good use, and also safe store the products purchased in this website, keeping them way from kids or unwatched.
Faults and deterioration caused by natural use, accidents, or inappropriate use, can not be responsibility of the seller.
14 – Risk transferability
All risks associated with the goods available at this website are from the entire responsibility of the buyer on the moment of delivery.
15 – Intelectual Property
All elements on the current website are property of TC, protected by author rights, Brand/Patents.
16 – Total Agreement
The selling conditions listed at this website constitute the full agreement between Nuno José Fernandes Dias and the customer, if one or more of these terms becomes null, due legislation changes or sentences, the same will be considered non written.
17 – Term Mutability
The present terms can be changed at any time by the seller, the user is exposed to them, every time he enters in this website.
18 – Alternative Dispute Resolution
Please check the alternative solutions developed by EU here.
The current privacy policy defines how TC utilizes and protects all information generated while surfing this website. TC are constantly focused in ensure that your data is protected. We may ask information to identify you when you use the website, making sure that these informations will only be used following the terms listed here. The seller demands the right to change this policy from time to time, updating this page with the future changes.
You should always visit this page from time to time, and make sure you are ok with the changes.
Policy
The personal data provided to TC is used to fulfill the purpose of the contractual relationship. The data may be disclosed to the following third-party recipients: Public Entities to comply with legal obligations. Additionally, they may be communicated to the following categories of subcontractors: providers of transport services, providers of electronic communications and online office automation, hosting, SaaS services such as CRM/ERP, management, accounting, auditing and advocacy. The data subject may, at any time, exercise their rights of access, rectification, elimination, limitation of treatment, opposition and portability by means of written communication, provided that it is accompanied by an identification and contact document, through the following email address: orders@truecoach.xyz The data owner will have the right to complain to the national supervisory authority, if he deems it necessary. The Parties undertake to lawfully process personal data to which they have access through this proposal, limiting such data to the purposes for which they were collected, namely: i) the control and management of purchases and ii) the corresponding payments. The parties undertake to treat the data to which they have access confidentially, and also not to make any use of the data for a purpose other than those for which they were collected, as well as to keep them with the appropriate measures that guarantee their security and integrity, in order to prevent its alteration, damage, loss and unauthorized treatment or access. The parties ensure that any data to which they may have access under this contract have been collected lawfully, and with an indication of the purposes for which they are intended. The duties of confidentiality, integrity and security of the personal data to which the parties have access will be maintained after the termination of the contract, notwithstanding, the parties mutually undertake to keep such data for the time strictly necessary, considering in in case of omission, the period in which rights and duties subsist. The data can also be used to keep the data subject informed, including by electronic means, about products, services and news, pursuing their legitimate interest whenever the rights and freedoms of the recipients of these communications do not overlap.
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